Processing Time:
All of our products are created by Print on Demand (POD). This means your order is sent to our printer and your product is shipped from them once it's created. We work with printers in the USA and in China. You will receive an email with tracking information when your item has been shipped. Please allow the following timeframes for shipping and handling, including printing:
12-25 calendar days - U.S. territories (excluding Alaska, Puerto Rico, Hawaii)
19-35 calendar days- Alaska, Puerto Rico, Hawaii
Shipping Fees:
We offer FREE shipping on all orders! We ship only to all 50 of the United States plus Puerto Rico.
Sales Tax: We charge applicable state North Carolina Sales Tax at checkout, as are located in the state of North Carolina.
Return Policy:
We do not accept refunds or returns unless the item has been damaged in delivery or has a manufacturing error. Because our products are all unique to your order we are unable to offer exchanges or refunds for any other reason. Please follow these instructions for items damaged during shipping or defects from manufacturing:
*Actual colors may vary due to computer monitors displaying colors differently and the way color is seen. We try extremely hard to ensure our products are as close to what you see on the monitor as possible. Also, because each item is printed and made when you order it, slight variations from the mock up photos may occur. These types of variations will not be eligible for refund or exchange.
Please reach us at dori@miksnmatch.com if you cannot find an answer to your question.
Your order will begin to process within 24-48 hours from the time it was placed. Please allow up to 2 weeks to receive your order for U.S. shipping locations, and up to 3 weeks for shipping outside of the continental U.S. Your items are shipped directly from our printer.
Some of our products are printed with the same vendor and will ship together. Others will be shipped at separate times. They are all drop shipped, meaning that the printer ships directly to you. You will receive a tracking number when your package ships.
Our products consist of a variety of nylon, polyster, and vegan leather. Each product's materials are listed in the description text for each item in our online shop.
Print on demand (or POD) gives us an opportunity to put our art designs on products that we do not have to carry an inventory for, thus eliminating waste, upfront costs, and warehousing or storage space expenses. We strive to find products that are well made and affordable while also providing a great backdrop (the product!) to showcase the art we have created.
Sorry, no. At this time, we do not offer custom orders.
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